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Flight Wallet {{WALLETLIVEINR | inr}}

Rail Wallet {{RAILLIVEINR | inr}}

Frequently Asked Questions!

Q: What is the Payment Gateway Charges?

A: When you use electronic medium to transfer funds using Credit Cards, Debits Cards or Net banking etc your Retailer or Seller uses a third party application to securely verify and authorize your payments made to his bank account at a nominal fee per transaction. This fee is the Payment Gateway Charges.

Q: What will be the Charges for TodayFare.com Payment Gateway?

A: TodayFare.com Payment Gateway Charges = 2%.

Q: What will be the Service Charges against cancellation of air ticket?

A: TodayFare.com Service Charges against cancellation of air ticket = 100 + (100 * 16%) = 116/-

Q: What is the TodayFare.com Cancelation and Refund Policy?

A: If any confirmed ticket cancelled by customer, the amount will be refunded within 0-7 Days. If any booking Not Confirmed due to any valid reasons the amount will be refunded to Customer wallet within 0-48 Hrs.

Q: What will be the Cancelation Charges?

A: Cancelation Charges shall be applied as per below rule:

Amount = Discount - (Normal Cancelation Charges + (Service Fee * 16%)

Ex:Let if a ticket amount is Rs 5000 and                                                                              

       Ticket Discount = Rs 300                                                                                              

      Airline Cancelation Charges = Rs 2250                                                                                        

      Service Charge = 100 + (100*16%)                                                                                                   

      Cancelation Charges= 2250+116 (Rs.2366/-)

Q: What will be the Refund Amount Calculation in Case of Wallet ?

A: Refundable Amount = Ticket Amount - (Cancelation Charges + Discount)

Ex: Refundable Amount = Rs 5000 – (300 + 2250 + 116) = Rs 2334/-.

Q: What will be the Refund Amount Calculation in case of Customer Bank Account or Credit Card ?

A: Refundable Amount = Refundable Amount-( Refundable Amount* Payment Gateway Charges).

Ex: Refundable Amount = 2334 -(2334*2%)= 2287/-

Q: What will be the Refund Amount Calculation if Booking has not been made by www.TodayFare.com.

A: Case1: In that case Full refund will be credited to www.todayfare.com wallet against customer ID. Customer can use wallet amount to book airticket.
Case2: If customer insist his amount refunded in his payment source(ex: credit card, Bank Account etc..) then payment gateway charges applied .

 Ex: If Ticket Amount= 5000/-    

    Refundable amount = 5000 -(5000*2%)= 4900/-